Returns & Exchanges

At Bay Smokes, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned garments, we will process your refund to your original payment method within 5-10 business days.