Frequently Asked Questions
Everything you need to know about shopping with Bay Smokes.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed clothing items. Please ensure all original tags are attached to be eligible for a full refund.
How do I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, Bay Smokes only ships to addresses within the United States. We are looking into expanding our shipping options to international customers in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How should I care for my Bay Smokes garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low heat or hanging to dry.